12 Interview Questions for Hiring a Care ProviderNectari
Hiring the right Care Provider is a combination of Art and Science, and when these two intersect we can find the perfect match in terms of personality and competency. The better the fit, the more comfortable our parents will be with accepting home care.
That’s why I use a combination of broad open ended and closed ended questions to discover the Care Provider’s personality and behavior, and to confirm specific requirements I have. I am specifically looking for the ideal candidate, a competent Care Provider who has a caring, nurturing personality, and finds fulfilment in working with older adults.
Once you identified your care needs visit uCarenet to post your care needs & get matched to Care Providers. https://ucarenet.com/home-care-services
The 12 questions are:
- What draws you to the caregiving profession? A good Care Provider will have a caring, nurturing personality. Finding fulfilment in working with older adults.
- Tell me about your care provider experience in the last years and some of the biggest challenges you encountered? Get a broad sense of what types of home care the person has been doing. This can give you a good idea of whether they will be a good fit for this opportunity. Does their home care work history show experience in companionship? In working with older adults? Do they have experience working without direct supervision? Will they allow you to contact their employers as references?
- What type of position are you looking for? After reviewing our job description, is this position what you are looking for? Why do you think we would be a good fit for each other?
- Are you certified and do you have first-aid training? Caregiving is a profession and you want to work with someone who is invested in his or her preparation to be a Care Provider. Typically you will work with a home health aide, a home care companion keeper, a certified nursing assistant or a personal support worker. Their certification should be current and they may also have evidence of continuing education credits.
The attached e-book provides additional information in terms of helping you to identify your needs
and create a job profile. Download the e-book if you want additional information.
- Will you be comfortable driving my mother’s car if need be, or using your own car to run errands if we request it? Make sure your potential Care Provider has a current driver’s license, reliable transportation, and is comfortable driving your loved one to appointments and visits.
- Do you have any medical conditions to prevent you from heavy lifting? Would you be capable of transferring someone? Getting someone from a wheelchair to a bed, and helping them dress requires a good knowledge of body mechanics so they do not injure themselves or your loved one. Home care does not have the required equipment institutions have for transferring. You want to ensure the Care Provider can transfer your family member safely.
- Tell me about your availability. If we were delayed, go out of town, or go on vacation would you be able and willing to adjust your schedule? It’s best to find someone who can be Flexible and accommodate your vacations and holidays.
Whether you are a family Caregiver or using paid Care Providers for in-home senior care services, a Daily Plan can help.
A person with Alzheimer’s will eventually need assistance to organize and make it through day.
- What type of diagnoses have you cared for? How do you handle people who are angry, stubborn, or fearful? Give an example of a difficult situation you handled, for instance, how did you handle refusing to take a shower? Dementia, loneliness, and loss can bring with it behaviours that require sensitivity and resourcefulness. Your caregiver should be able to describe in detail how s/he has worked with someone who is depressed, forgetful, aggressive, stubborn, or fearful.
- Here is a list of expected caregiving related duties-is there anything on the list that poses a problem or that you will find challenging? Your loved one may have needs the caregiver has not had experience with in the past and s/he may require detailed instruction about aspects of the care you wish to receive.
- If meal preparation is needed, what kind of food do you cook? Have you had experience cooking for other people? Give me some examples of your favourite dishes you like to cook. If part of your caregiver’s duties is to include cooking, it’s good to get an idea of how she’ll handle the task, and whether your loved one will like the food they enjoy preparing.
- I will be completing a criminal background check. Have you ever been convicted of a felony or misdemeanour? Are you willing to sign a contract stating you will not accept money or gifts from my (parent/grandparent/spouse, etc) without clearing it with me? You should always do a background check on potential caregivers. This is a good way to find out if your caregiver is forthcoming and honest, and if there’s anything in their past that raises a red Flag.
- Are you willing to provide frequent updates on the phone or computer? You’ll have to communicate with your loved one’s caregiver a lot. Be sure she’s willing and able to keep you in the loop.